-      AI-powered solution transforms and accelerates network rollouts, redefines legacy processes, and delivers predictability, automation, and efficiency in site lifecycle management.

-      Deployed and trusted by mobile network operators globally, including a new multi-year Open RAN deployment with one of the world's leading operators.

TOKYO – Rakuten Symphony today announced the Rakuten Site Management platform now integrates Artificial Intelligence (AI) to deliver comprehensive visibility, predictive insights and advanced automation for complex mobile network deployments and lifecycle management. With over 3.5 million sites registered globally, Rakuten Site Management has been proven to improve site build efficiency by 60% and increase deployment accuracy to 99%, delivering measurable business outcomes for operators worldwide.

“When rapidly deploying networks, mobile operators are inhibited by even the smallest inefficiencies, which can cause significant delays and significant budget overruns,” said Vivek Murthy, President, OSS Business Unit at Rakuten Symphony. “Rakuten Site Management was designed to digitalize and automate workflows, reduce manual effort, and improve efficiency. We are enhancing these capabilities with AI to create a smarter, faster, and more intuitive solution that redefines how site rollouts are planned, executed, and managed, bringing predictability and precision to every site activity.”

New AI features like “Intelligent Site Audit” let field workers upload photos of finished work that is audited by AI for immediate acceptance or rejection with remediation steps, allowing field workers to ensure successful job completion with one truck roll, immediate payment to them as incentive, and guarantees of quality implementation post visit. Traditional processes had photos going to inboxes with people checking many days later, leading to repeat site visits, field worker frustrations and large scale inefficiencies. This is one of many pragmatic AI implementations—based on real world customer feedback—delivering immediate and significant savings. For more use cases and detailed information on Rakuten Site Management 2.0, read our blog post.

Rakuten Site Management for Telecom is an AI-powered deployment suite that is driving automation, efficiency and transformation for site digitalization, deployment, standardized operations and real-time intelligence. Proven at scale across more than 3.5 million sites with operators globally, Rakuten Site Management addresses the critical challenges operators face in scaling 4G/5G, Open RAN, fiber or private network rollouts by moving from reactive approach to proactive intelligence. It is designed to provide operators with full visibility, predictive insights and automation at scale to ensure site deployments and lifecycle management stay on schedule without traditional cost and timeline overruns.

Rakuten Symphony will demonstrate AI features and use cases at TM Forum DTW Ignite June 17-19 in Copenhagen. Visit us at the Bella Center for a demonstration of how Rakuten Site Management 2.0 can streamline network deployment and management with the power of AI.